At "WWW.ASTP.SITE" we strive to provide fast, reliable, and affordable shipping to all our customers. Please read the details of our shipping policy below.
1. Processing Time
Order Processing: Orders are typically processed within 1-3 Weeks after they are placed. Please note that all the things/items are custom and handmade. If the product is already ready, we will send it within 1-3 business days. Also time may vary during peak seasons or due to unforeseen circumstances.
Business Days: Our business days are Monday through Friday.
2. Shipping Rates & Delivery Times
Domestic Shipping: We offer shipping across [BELGIUM]. Delivery times and shipping rates vary based on your location and the shipping method chosen at checkout. Estimated delivery times:
Standard Shipping: [3–6 business days]
International Shipping: We ship worldwide! Please note that delivery times for international orders may vary depending on your location:
Standard International Shipping: [6–9 business days]
Shipping costs will be calculated at checkout based on your shipping destination and selected service.
3. Shipping Carriers
We partner with trusted carriers such as [Carrier Names (e.g., DHL, FedEx, UPS, etc.)] to ensure your items are delivered safely and on time.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email with your tracking number. You can track your order directly on the shipping carrier's website or through the tracking link provided.
5. Customs, Duties & Taxes (For International Orders)
For international shipments, customs and import duties may apply. These fees are determined by your local customs office and are the responsibility of the customer. "WWW.ASTP.SITE" is not responsible for any delays caused by customs.
6. Lost or Stolen Packages
"WWW.ASTP.SITE" is not responsible for packages that are lost, stolen, or delayed by the shipping carrier once they leave our warehouse. However, if your package does not arrive within the estimated delivery window, please contact us on our website or artemstproject@gmail.com and we will assist you in tracking your shipment.
7. Wrong Address Disclaimer
Please ensure that all shipping information is correct at the time of checkout on "WWW.ASTP.SITE" is not responsible for packages delivered to incorrect or incomplete addresses. If a package is returned due to an incorrect address, customers are responsible for any additional shipping fees.
8. Shipping Delays
Shipping delays may occur due to unforeseen events (e.g., weather, carrier delays, or customs processing). We are not responsible for such delays, but we will do our best to assist you in case of any issues.
Contact Information: artemstproject@gmail.com
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